Refund Policy

1. 30-day money-back guarantee

IsoLaunch offers a 30-day money-back guarantee on IsoLaunch Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — monthly or annual — and we will refund it, no interrogation required.

2. How to request a refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles all returns. To request a refund, visit paddle.net and enter the email address you used at checkout, or contact IsoLaunch and we will raise it with Paddle for you.

Refunds are returned to the original payment method. Your bank or card issuer usually takes a further 5–10 business days to post the funds.

3. Cancelling a subscription

You can cancel a IsoLaunch Pro subscription at any time from Plan & Billing in the app, or through the customer portal linked in your Paddle receipt. Cancelling stops future renewals; you keep Pro access until the end of the billing period already paid for. Renewal charges outside the 30-day window are not automatically refunded, but if a renewal caught you by surprise, contact us — we handle those case by case and generally refund a recently renewed period that has gone unused.

4. Free tier

The IsoLaunch free tier is free and requires no payment, so nothing in this policy applies to it. You can try the resume reviewer, tracker, portfolio builder, and learning hub before you pay for anything.

5. Questions

Paddle's own refund terms are available at paddle.com/legal/refund-policy. For anything else, get in touch.